Introduction To Blogging – How To Build Customer Relationships

Personal relationships through blogginThe term blog comes from the word iweblog. Blogs have been around for approximately 6 years in their current form – as a digital journal maintained by one or more authors. The blogosphere is the portion of the Internet where the websites are blogs. Anyone who blogs (writes blog entries) is referred to as a blogger.

Part of the charm of a blog is that the writing voice is very personal, one-on-one. This is much more palatable to readers, making it easier for them to trust the writer. Research shows that the most popular blogs also have a photo of the writer, even if the blog ultimately exists for promoting the services or products of a business. This also builds trust, and would seem out of place on a regular website, unless it was a regular column – and thus similar to a blog anyway.

Another advantage that a blog has over a regular website is that Search Engines currently love indexing them, since the content is typically updated very regularly. In fact, successful bloggers say that you must write and post blog entries at least daily, if not multiple times daily, if you want your blog to rank high in the Search Engines and blog directories for relevant keywords.

An ongoing experiment of mine shows that my blogs get indexed by the Search Engines more frequently than my regular websites. If you have both a website and a blog, you can then use the relative popularity of your blog to advertise your website, thus drawing traffic.

Another use for a blog is to develop Google PR (Page Rank) for your main site. If you write and post quality content to your blog frequently, you will eventually draw links from other arwebsites and blogs. This in turn helps increase your blog’s PR – a relative measure of popularity – which helps your visibility in the Google SERPs (Search Engine Results Pages). Similarly, if your blog links back to your main site, the site’s PR will eventually increase as well.

On the issue of using a blog to promote your business, you have to tread carefully. Your blog has to offer informative content without hard-selling your products and services. (But there is one blog, Woot.com, which exists solely to sell a new product every day.)

If you do publish a “business” blog, offer tips relevant to your business and its industry. Build trusting relationships. For example, if you selling antique furniture to consumers, offer useful do-it-yourself tips on refinishing, hints on how to save money by bargaining, materials to use for fix-it projects, and so on. Show the reader that you are interested in their well-being and finances, not just your bottom-line sales.

On the other hand, if your business caters to wholesale furniture buyers for chain or department stores, your blog content will have to be different. Such buyers are not interested in the same information as the average antique buyer. Target your blog content appropriately.

You can also add advertising to your site, which should be relevant to your blogging topics. Many of the ad networks provide “contextual” ads by scanning your blog (or website) and checking for keywords. The delivered ads will be thus be relevant.

While some people view ads as an annoyance, there are others who are searching for information. They may find your website via a Search Engine, but they may still be looking for additional information, or even product-specific information. The intent of contextual advertising is to provide links to sites with such information. And you get rewarded for (legitimate) clicks on ad links.

The truth is, there are millions of blogs out there, and blogging services report that number is growing rapidly on a daily basis. Carve out a niche relevant to your business. Exercise the leverage that Search Engines give to blogs. Post surveys and comment boxes so that readers can interact with you. In other words, build a relationship with readers. It takes time and effort to develop regular traffic to your blog, and quality content and frequency is the key.

(c) Copyright: 2005-present, Raj Kumar Dash, Chameleon Integration Systems
Raj Kumar Dash is a writer, author, and Internet consultant. Visit his hubsite at http://www.chameleonintegration.com/ to find the full introduction to blogging. (A free ebook on blogging is in the works.) Newbie bloggers can also visit Raj’s BlogSpinner blog at http://blogspinner.countwordula.com/ for a “how-to guide to blogging”.

Create a Business Blog – 10 Steps to a Better Blog

Building a better business blogBuilding a business blog is a great online marketing tool for finding new customers and networking online. Once you have set up your own blog, either on your own domain name and website or off site like http://www.blogger.com, it’s time to start posting effective blog entries that draw visitors.

How?

Follow these 10 steps to a better business blog!

Strong Post Titles

Title your posts for grabbing readers attention and help search engines find your blog. Every blog post has a title. Make each title strong, concise with your most important key word first in the title. This title is the heading that others see first through RSS readers so make it a grabbing headline.

Example: Stuffable Teddy Bears with Noah’s Ark Workshop or AmeriPlan – Latest Bonus Opportunity.

Strong Post Introduction

Start your actual blog entry with the same key words, phrase as your title. Think of it as reinforcing your theme of your post to your readers but it will also help with search engines and RSS readers that display your blog may include the first few lines of your latest post.

Make your blog informative.

Teach your readers and consumers. Share your knowledge to help them make informed decisions. No Hype – avoid making your blog post an advertisement. Avoid sounding like an advertisement ~ internet surfers are wise to the language of SALES.

Become a resource.

Through consistent effective blogging, you will establish yourself as an expert in your area whether it’s about cooking or candles, home decor or direct sales. Present your blog posts in a way that invites discussion with an email address for readers to contact you for more information or answer questions.

Create a Dynamic Blog

Encourage feedback. A blog with comments, feedback, discussions will create more visitors and establish your blog as dynamic and interactive. A static blog that simply has post after post of self discussion is much less effective as a marketing tool so work to make your blog shine. Within your post invite your readers to click-thru for more information on whatever you are discussing. This will bring visitors to your own website to see product, read more and potentially create sales.

Make your business blog a big part of your marketing

Discipline yourself to blog frequently. Essentially, train yourself in the same manner you use to post your ads through your online groups. Create a new blog entry even 2-3 short paragraphs several times a week. At a minimum, blog weekly. Publishing a new blog entry 3-5 times a week will keep your blog being read, crawled by search engines and creating headlines on the RSS feeds which is what you want.

Think Search Engines when blogging

Work to use a few important key words over and over within each blog entry. Consistent use of the same key words that internet surfers use to search will build up page after page of these search relevant key words in your blog. When you have a blog with 15 posts in your blog with titles and blog entries about soy candles, scents, safety and specials – search engines will read your blog as it would a website.

A blog with several posts (pages) on the same subject with the same key words but unique content will give you search engine traffic that you can learn to funnel to your own website or direct sales company website.

Publish your own articles on your business blog

Post your own articles to your blog, complete with resource box and permission to publish with resource box intact. Your own articles will give you further credibility and build readership. Other than your own website, your business blog is the perfect venue to you to publish your thoughts, ideas, and business plans through articles and business writing.

Use your blogs links section

The links section of your blog give your readers the opportunity to explore your websites, your newsletter, services and products further after they have read your latest post. Make sure your blog links section clearly directs readers to your own website but also to sign up for your newsletter or read other blogs you have online.

Be sure to PING!

Finally, take the time to understand how to ping your blog. Whether you are using a ready made blogging system like Blogger or your own blog set up on your website – every time you publish your blog you have one more step before your work is done! The absolute minimum is to submit your blog each time to Ping-o-matic http://www.pingomatic.com Your latest blog will be sent out to a number of feeds and blog services for online publication.

When you are ready to begin actively promoting your blog, you will move beyond using only Ping-o-matic as your announcement for your business blog.

Remember to keep your business blog ever focused on your readers, your target market. Your blog will be found by both RSS readers AND search engines following these 10 steps to a better blog!
Tammy Ames is the owner of WAHM Connections bringing home business learning to striving entrepreneurs. You can visit her blog at WAHM Connections here WAHM Blog for home business owners.